Embracing Accessibility: A Fundamental Approach to Inclusion in the Workplace

Too often, accessibility is treated as an afterthought. But in reality, it's a core part of building a workplace where everyone can thrive and where your business can, too. Embracing accessibility enriches the workplace experience and cultivates a culture of inclusion.

Small Shifts that Remove Big Barriers

Making your workplace more accessible doesn’t require monumental changes overnight. Start with simple, low-cost adjustments to the work environment that can remove barriers.

1. Physical Accessibility: When designing physical spaces, it’s important to consider universal design principles beyond just adding ramps and elevators. The aim is to maximize usability and ensure accessibility and inclusiveness for all individuals. Focus on creating thoughtful, simple, and intuitive designs. Incorporate clear signage that informs and directs employees in various ways, including pictorial, verbal, and tactile (i.e. braille) formats. Additionally, consider creating quiet zones that foster focus and provide employees with a peaceful space when needed. Focusing on small details can greatly improve the comfort and overall atmosphere for everyone.

2. Digital Accessibility: It is important to prioritize accessibility in your digital content as well. By incorporating tools such as screen readers, keyboard navigation, and adjustable desks, you can effectively address various needs. Providing captions for audio and video content ensures that everyone can engage fully. It is also beneficial to use clear, readable fonts and design or utilize accessible application and hiring platforms.

3. Policies and Procedures: Examine corporate policies with a focus on fostering inclusivity. It's essential to utilize straightforward language, offer diverse communication methods, and eliminate any practices that could be deemed discriminatory. Clearly define the process for employees to request accommodations, and prioritize the protection of self-identification data.

   
   

These are essential steps you can take right now to make a significant difference.

So, What's Holding You Back?

Many businesses overlook key areas that can obstruct accessibility efforts:

• Job Descriptions: Job postings often list unnecessary physical requirements that can limit potential candidates.

• Application Systems: Application platforms aren't compatible with assistive technology.

• Interview Formats: One-size-fits-all models can alienate skilled individuals who may excel if given the opportunity to interview differently.

• Internal Tools and Training: Tools and training methods aren't always usable of accessible to everyone.

Failing to address these issues means missing out on talented candidates before they ever get a chance to show what they bring to the table.

The Truth About Accessibility in the Workplace

The reality is that designing for differences benefits everyone in the long run. Consider features such as automatic doors, which not only assist those with physical limitations but also make it easier for employees carrying equipment. Captioned videos widen accessibility for multilingual teams, and quiet spaces can offer solace to new parents or neurodivergent staff.

When you improve access for some, you enhance the overall experience for all.

The Business Impact

Investing in accessibility has tangible benefits. A 2024 Level Access survey of 1,000 product and technical decision-makers within U.S. businesses reported impressive outcomes from digital accessibility efforts:

• Customer Satisfaction: Improved by 87%

• Brand Reputation: Enhanced by 79%

• Revenue Growth: Increased by 75%

These statistics clearly demonstrate that accessibility should not be viewed as an add-on but rather as a strategic decision that can drive business success.

Accessibility is a leadership decision that requires commitment. If you're ready to embed inclusion into the foundation of your organization rather than merely creating a façade or being reactive to accessibility requests, it's time to take the first step.